Bissell ProHeat 2X Healthy Home Upright Deep Cleaner, 66Q4 Review

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(More customer reviews)My carpet is old and due for replacement. While this Bissell carpet cleaner couldn't remove years of wear, it did remove a surprising volume of dirt. At first, I didn't think it was really doing all that much. But once I emptied out the tank, my God, what a filthy carpet I was walking on! The used water was a very dark gray bordering on black. Yuck!
There's a handy little spinning wheel icon on the base of the unit (aka the flow gauge) that tells you if everything's going according to plan, or if you need to change the water, add cleaning fluid or some other issue. If it's spinning, you're in good shape. When it stops, you need to fill or empty the tank(s).
The cleaner has 4 different "custom clean" settings. I mostly used the "normal clean" setting and then switched to "heavy traffic" for the dirtiest regions. The "Dry Aire" feature sends hot air to your carpet to aid in drying. As I write this, my living room is somewhat humid and the floor is damp. I don't think it will take long to dry though.
A small bottle of Bissell cleaning solution is included. Do yourself a favor and buy a larger bottle before this item arrives. You'll go through it pretty quickly, so probably best to buy a decent sized refill in advance of delivery. Otherwise, you are flat-out going to run out of cleaning fluid before the job is done.
So what's not to like? Well, it's somewhat heavy and bulky. For someone small and weaker, it might be a bit hard to move around. Obviously, it rolls on the carpet fine, so that's not an issue. But it's a big unit and you probably need at least a little bit of muscle (but not too much) to use it properly. The tank filled with water might be a bit heavy for some as well. You carry it like a bucket, but toting around a bucket full of water and bending down to insert and remove the tank isn't a simple thing for someone without a moderate amount of strength.
Assembly was quite easy. You put the top half into the bottom half and secure it with 3 Phillips screws. Nothing too tricky there. The tool rack requires a touch more attention. The illustration was not as clear as I would have liked and it took a bit of head scratching to figure out where a couple of tools sit on the rack. You'll figure it out, but again the illustration could be clearer.
While the top of the hose rack secures with a screw, the bottom does not. I noticed that one other reviewer said that the bottom of the rack (no screw to secure it) would not stay in place. I initially had the same problem. However, I looked at that bottom rack a bit closer and there's a tab that needs to snap in place and if you don't do it just right, it will keep falling off. Play with it and you'll see what I mean. If that bottom hose rack is popping off, you probably haven't installed it correctly. It's not hard, but you need to slide the lower hose rack piece in just right so that it clicks and locks into place. It's not just gravity that's holding it in place, but that's what you'll think if you don't do it right.
The only other problems I had was that my knee and/or the cord kept knocking the hose off of the hose rack and onto the floor. I'm no engineer, but I think it could somehow be secured a bit better. Once, I knocked the hose off and then put it back on the rack. However, the head's trigger was pushed on the stain brush, which I didn't notice. By the time I discovered that the button was pushed, my leg was very wet and the brush had soaked my wallet and remote control. Fortunately, they are fine, but keep an eye on that so you don't spray cleaning fluid where you don't want it. Also, the coiled power cord rests right next to the coiled hose and they interfere with each other. I can't help but think that they could have designed this a bit better.
I went back and forth as to whether to give this unit 4 or 5 stars. If you solely look at whether it does what you expect it to, it's a 5 star item. It cleans your carpet well and gets out a lot of visible dirt. There are a few minor issues, but overall this is a nice carpet cleaner and it cleans very well. However, I knocked that hose off so many times either with my knee or the cord that I have to give it 4 stars.
I think that this Bissell will go a long way towards keeping your carpets looking nice and potentially extending the life of your flooring. I recommend it, despite a few minor issues.


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Using the power of heat, brushes, and cleaning formula, this upright home-cleaning system removes deep-down dirt for a maximum clean. The unit's built-in heater heats hot tap water up to 25 degrees hotter for maximum results, plus it offers a no-heat option for cleaning delicate wool or oriental rugs. Choose between light clean, normal, heavy traffic, and rinse settings; the cleaner will adjust the right amount of cleaning solution to mix with the heated water. The machine also provides two DirtLifter PowerBrush rolls with a bristle pattern that safely lifts out dirt while gently grooming carpet fibers. Use the CleanShot feature to tackle especially tough stains--it delivers a concentrated stream of cleaning solution at the push of a button: simply spray, apply suction, and the stain disappears. The unit also provides floating suspension that self-adjusts to all carpet heights, a two-in-one 1-gallon water tank that keeps clean and dirty water separate, and a Dry Aire system that spreads hot air across the carpet for faster drying, as well as Microban antimicrobial product protection. Choose between floor cleaning or above-floor cleaning with a simple turn of the knob. Other details include a 12-inch cleaning path with edge-to-edge suction, Edge Sweep brushes, a 9-foot upholstery hose, a 30-foot power cord, smooth-rolling wheels, a carry handle, and Flow Gauge to monitor water and solution levels. A 16-ounce bottle of Fiber Cleansing Formula and a 16-ounce bottle of Multi-Allergen Fiber Cleansing Formula come included. On-board tools consist of a 3-inch tough-stain tool, a 4-inch upholstery brush, a spraying crevice tool, a 6-inch stair tool, a TurboBrush, and a mesh bag. The 12 amp deep cleaner measures 19 by 13 by 44 inches and carries a one-year limited warranty.

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