Average Reviews:
(More customer reviews)I purchased the Shark deluxe steam mop a little over 3 months ago, it worked great at first and now after 7 uses the steam barely comes out, not enough to even wet the pad and pumping the handle just makes a messy pool of water on the floor. I called Euro Pro to trouble shoot the problem and could barely understand the rep., he didn't speak very good English! He told me to take the mop apart and send it in for repair. I tried taking it apart while I was on the phone with him and couldn't do so without the thing possibly breaking into pieces. He didn't offer any other suggestions to taking it apart other than- "Get someone else to help you, like your husband". NOT a good thing to say!. Poorly made product, and terrible customer service!
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