Average Reviews:
(More customer reviews)I bought my Kirby about 4 years ago, and it was a LOT of money. The salesman, who was in my house for 4+ hours and would not leave, convinced me that it was superior. It IS a decent vacuum, but I actually find myself using it less than I used my previous vacuum because it is such a pain to use. It is heavy and cumbersome and if you want to use the hose to edge clean, vacuum upholstery, or to clean in tight spots, you have to take the entire head off and attach a hose before you can do that. It is not quick, or convenient. Plus there is the inconvenience having to buy and deal with vacuum bags again. The Kirby salesman convinced me to give him my old vacuum and my very nice Bissell carpet shampooer as a "trade in" (and I STILL paid over $2100 for the KIrby!) and I got the Sentria and the carpet shampooer system. I went to use my carpet shampooer for the first time today and found that the belt was damaged as it had been used before, not the brand new system that I was told I was paying for. So it will go back in the closet for 4 more years and I will go rent an inferior machine from the supermarket. I feel very ripped off. I do not consider myself gullible, but I surely did fall for a line with this vacuum!
My carpets have never looked worse! Consumers would be better served buying whatever the latest technology has to offer (I hear Dyson is awesome) than spending way too much money for an inconvenient, heavy Kirby.
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