Bissell ProHeat 2X Select Upright Deep Steam Cleaner Review

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(More customer reviews)I shopped online for weeks before deciding. I have been borrowing Bissell carpet cleaners for a while, this one seems to be the best so far. Assembly was easy. It was a little heaver then I expected. I like the water resivoir, they have improved the seals & latches. The stairs are labor intensive, as the water shoots out very concentrated & it takes a lot of work to get them dry. Maybe it just takes a while to get the hang of it. Overall, glad I bought it.

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Bissell PROdry Fast-Drying Carpet Cleaner, 7350 Review

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(More customer reviews)I'm a big fan of Bissell products. I have their HealthyHome upright vac and absolutely love it. Also have their SpotBot (for spot carpet cleaning) and their FlipIt (for hard floor cleaning) and put both to use regularly (when you have multiple cats, you need lots of cleaning equipment!). So I was expecting another home run from the ProDry.
Big disappointment! While it has some merits, the bottom line is that it is not nearly as effective as a traditional carpet cleaner.
The unit assembles easily. Just four screws and you're good to go. You fill the clean water tank (located in the rear) with hot water and cleaning fluid, just like a conventional carpet cleaner. The dirty water tank is the front. What's different about the ProDry is the roller bar.
Rather than spray water on the carpet and then suck it back up, the ProDry wets a roller bar that, in turn, rubs on the carpet and (in theory) cleans it. The roller bar looks just like a long nap paint roller (e.g., the type you would use to paint a textured wall).
The benefit of this approach is that the carpet is not soaked with cleaning fluid, thus cutting down on the dry time. Also, it's good for area rugs, since the cleaning fluid won't soak into the carpet and damage the floor below.
That all sounds good, but the be-all and end-all of a carpet cleaner is whether it actually cleans the carpet. The ProDry did a very poor job on a thick pile carpet (a 10 by 15 area rug). While it was barely damp when I was done, it was also barely clean. I've had much better results with a conventional carpet cleaner. Even the SpotBot did a better job! (Yes you can use a SpotBot to clean a large rug -- use the hose and set aside a LOT of time!)
It did a bit better on a loose nap rug but again, the results were significantly below what I would consider to be acceptable.
The roller bar can be cleaned and should last (according to Bissell) for six months. The problem is that removing it for cleaning is a real bear -- you have to remove several screws to get it off the machine. I was surprised by this design issue given the thought Bissell has put into their other products to make them easy to use.
It also has a spray nozzle and hose system for cleaning stairs, furniture, etc. That worked well - just turn the dial on the front to switch to the hose, and it dispensed the fluid and sucked it back up with minimal fuss. It also has a rather unique cleaning head (in addition to the regular one) that can be filled with the Bissell OxyGen cleaning fluid. That was a bit messy in terms of leaks, but a nice idea. I'm a bit concerned about the build quality of the hose assembly - seems rather flimsy.
I'll use this mainly as a stair cleaner using the hose and nozzle. I've been using my SpotBot for that, and the longer hose and bigger tanks will make that job easier. Other than that, I can't see much benefit to this model, and I don't feel it is worth the cost charged.
I'd recommend the ProDry only if you have nothing but area rugs that are brand new and need only the most gentle of cleaning. For anything else, I think you can do a lot better with a more conventional carpet cleaner from Bissell or Hoover.

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Equipped with a 6-1/4 amp motor, this fast-drying carpet cleaner makes cleaning carpets as easy as vacuuming. The unit's TLR PowerRoller floor brush not only lifts, traps, and removes dirt and debris from carpets and area rugs, but it also absorbs the majority of the cleaning spray from the machine for fast drying in less than 30 minutes. Plus, area rugs can be cleaned where they lay because the cleaning solution won't soak through. Choose between floor cleaning or cleaning with tools by turning the Ready Tools dial. The "tools" setting allows for above-floor cleaning of upholstery, stairs, creases along baseboards, and hard-to-reach areas. Simply choose the appropriate tool for the job, attach it to the flexible ready-to-use 8-foot hose, and it's ready to go. Tools include a tough-stain tool and an OxyGen2 PowerTool, both made from 100-percent post-consumer recycled materials. The OxyGen2 PowerTool, in combination with OxyGen2 multi-purpose formula, works as an advanced stain-fighting tool for removing tough stains such as coffee, juice, cola, and red wine. Other details include a 1/2-gallon clean-water/solution tank, a carry handle, large easy-to-maneuver wheels, and a 25-foot power cord with Quick Release cord wrap. A 16-ounce bottle of Fiber Cleansing Formula and a trial-size container of OxyGen2 are included, and the TLR PowerRoller can be washed or replaced as needed. The carpet cleaner measures approximately 18 by 12 by 43-1/2 inches and carries a one-year limited warranty. From the Manufacturer Why Should I Buy a Bissell Carpet Cleaning Machine? Specifications Carpets and area rugs dry in less than 301/2-gallon tank capacity 25-foot cord length Additional tools: OxyGen2 PowerTool and tough-stain tool made from 100-percent post-consumer recycled materials Additional items: 16-ounce Fiber Cleansing Formula, trial size OxyGen2 8-foot upholstery hose length 6-1/4 amp motor1/2-gallon clean-water/solution tank Carry handle and large easy-to-maneuver wheels 25-foot power cord with Quick Release cord wrap Measures approximately 18 by 12 by 43-1/2 inches One-year limited warranty.

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Bissell® Bronze PROheat 2X® Cleanshot® Pet Review

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(More customer reviews)If you are looking at home carpet cleaning machines, you'll soon find that most of the models are either Bissell or Hoover. Which is better? I've had both and I can tell you that they excel at different things. The Bissell machines have a roller brush that digs into your carpet and seems to get the carpet cleaner. The Hoover has rotating brushes that don't seem to get as much dirt out, but are gentler to your carpet. The Hoovers have separate clean water and dirty water tanks. For an equal size unit, it seems like Hoover holds more, The Hoover tanks are easier to clean but harder to empty. The Bissell has a one tank design where the clean water sits on top in an expanding/contracting bladder. The Bissell needs to be emptied more frequently but is easier to empty. For some reason, neither Bissell that I've had got the carpet as dry as the Hoover. This model Bissell at least, is quieter than my Hoover. I bought this model Bissell because it has the heater and the selector where you can choose the strength of the solution. I had the heated water on an earlier Bissell, and that's the one thing I missed on the Hoover. The pet brush is of questionable value. You might be better off getting the all-floors model with the hard floor attachment. The Cleanshot squirter seems of marginal usefulness, and you can probably do without it without missing it.
To summarize, here's the overall picture on Bissell vs. Hoover - if you value carpets that are as clean as possible, pick the Bissell. If you want the carpets not quite as clean but ready for furniture to be moved back in ASAP, pick the Hoover. The Hoover also needs less vacuuming after cleaning because it generates less loose carpet fiber. The Bissell is quieter. Either one is a whole lot better than nothing or renting a supermarket machine. If you are a party person and clean your carpets before you entertain, pick the Hoover. If you have pets and kids that get your carpets really nasty, get the Bissell.
FYI my Hoover was the earlier version of this one. Hoover MaxExtract Dual V Carpet Cleaner, Black, F7412900 It's a little cheaper (usually) than this Bissell. My last Hoover and my last Bissell each lasted 4 years, with the last year being nursed along with improvised patch-ups.

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Bissell ProHeat 2X Upright Deep Carpet Cleaner, 9200 Review

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(More customer reviews)This is the first machine I have owned; however, it is among many I have borrowed over many years.
Assembling and acquainting myself with it took only 10 minutes.
I was very happy to buy this unit as the cleaning solution and water vessels are separate. So, I can rinse my carpets after cleaning them.
The heating unit works in just one minute after filling the water bladder and placing it back on the deep cleaner. Then...you are off and cleaning your carpets.
Using it on a 12' x 12' bedroom and a 14' x 25' great room was pretty easy and pleasureable. The result was perfection in a spotless carpet! Most importantly, a spotless carpet with little shampooing residue left behind compared to other cleaners.
Why not 5 stars as a rating from me?...Well, the following are the issues I have but am willing to deal with:
*** They say you can leave the cleaning solution in the tank until the next time you clean, which could be many months from now. I do not recommend this as the unit seemed to leak while the cleaning solution was left in the tank and the unit was merely sitting with the cord wrapped up. Simply dump the cleaning solution back into the bottle and rinse out the vessel.
*** Carpet fibers seem to adhere to the bottom of the unit behind the brushes. To avoid dislodging these fibers onto the carpet during cleaning, the bottom of the unit should be wiped down frequently.
*** To keep the unit in tip top shape, the rollers, sucking unit, water bladder, and cleaning solution vessel should be removed, rinsed, and allowed to dry thoroughly. Direction are given in the manual to remove all of these items properly; however, it requires 15 minutes of dismantling...then overnight to dry...then another 15 minutes to reassemble. Unscrewing screws is involved 4 screws...this was to access the front sucking nozzle and two rollers. To remove the water bladder and replace it seems to put a bit of wear on the bladder and I anticipate having to buy a replacement for this in the years to come. BUT...each piece that is rinsed off cleans up VERY easily and dries well.
*** The design of the water bladder-dirty water vessel is a bit odd. You fill a bladder (plastic) with hot tap water. The bladder is seated in a rigid plastic containment unit. It turns out this rigin plastic containment unit is the dirty water vessel. The water from the carpet is sucked in and resides on the outside of the clean water bladder. Clever design, but somewhat of a pain as the vacuum/ no vacuum trigger can be easily tripped if the unit bumps into furniture or you move it left or right to quickly. The reason seems to be the water sloshing around outside the bladder and inside the bladder flow and trigger the valve to prematurely open and stop the sucking. Not a huge issue, just an annoyance b/c you have to turn off the vacuum and jostle the unit a bit to get the valve to close again.
*** The placement of the accessory hose is awkward especially if you are a left-handed vacuumer. My leg would bump into the hose and the latch they have designed to secure it is not very good at keeping it secure. I had to reseat the hose 5 times during the cleaning of my two rooms... Again, an annoyance.
*** The wheels on the unit are large in diameter, which makes the unit very easy to maneuver even though it is heavy (I agree with a prior reviewer that heavy is good in a carpet cleaner). However, I question how well they are assembled to the machine as there seems to be some give left-to-right as you turn the unit...we'll see about this in the long run.
All in all, I am still quite satisfied with the unit as it does all that I wanted it to do. I am not sure that you would not have other annoyances with other brands as well...in other words, I do not think there is a perfect carpet cleaner as I have been researching them for weeks now...all of them seem to have issues in some way or another. But the issues I describe here versus the result in clean carpets...has me very happy to own the Bissell ProHeat 2X.

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No more back and forth with the spray can and wimpy dry vacuum to get out tough carpet stains. ProHeat's hot, cleansing formula and extremely powerful suction work together to quickly remove tough carpet stains and embedded debris in a single pass. Ten rows of powerful brushes agitate ground-in dirt and bring it to the surface, while a wide floor nozzle with a 12-inch cleaning path extracts all traces for spotless results every time. Innovative edge-sweep brushes clean flush with walls without scratching.
The ProHeat 2X is equipped with ultra-smooth wheels and an extra-long, 30-foot power cord for optimal maneuverability. Perfect for cleaning carpet, upholstery, and stairs, the ProHeat features an innovative Tough Stain tool for cleaning up gummy messes and restoring carpet to factorylike newness. Other features include a heater switch, heat indicator light, carrying handle, easy-to-clean nozzle, and 2-in-1 tank as well as 12 amps of cleaning power. Your purchase includes the stain-removing tool, a trial-size stain cleaner and fiber cleansing formula, and Scotchgard for keeping that carpet perfectly clean.
Bissell ProHeat models all feature a patented built-in heater that will heat the hot tap water you put in up to 25 degrees hotter to safely optimize cleaning effectiveness. The heater will never allow the temperature to exceed 190 degrees. The Heater switch on the front of the machine controls the heater so you have the option to turn off the heat if you are cleaning delicate wool or Oriental rugs.
The two DirtLifter PowerBrush rollers are designed to enhance cleaning performance. The bristle pattern safely lifts out the deep down dirt while gently grooming carpet fibers. The floating suspension self-adjusts to all carpet heights and protects your carpet if you leave the power switch on. Once the product is in the Upright position, the brushes automatically stop spinning. The Detent Pedal will activate the brush when floor cleaning.
The Custom Clean feature automatically mixes hot tap water with the Bissell formula. Simply choose one of the four settings (Heavy Traffic, Normal Clean, Light Clean, or Rinse) and the ProHeat 2X will adjust the right amount of cleaning solution to mix with the heated water to fit your cleaning need.

FAQ
What is deep cleaning and why is it worthwhile? Deep cleaning is a carpet-cleaning process that loosens and removes most harmful dirt and ground-in grit, which may be deep down in your rugs and carpets. Not only does it protect the investment you have in your home, but parents of young children, pet owners, and allergy sufferers may find deep cleaning especially beneficial.
What features should I consider when I purchase a deep cleaner? It is important to choose a machine that is easy to use and fits your needs. Specific features to consider are heater, brushes, design, power rating, number of cleaning attachments, styling, weight, and warranty.
Why do I need a built-in heater on my deep cleaner? The Bissell ProHeat2X with a patented built-in heater heats the water and solution--just like the pros. The water and solution travel through the heater before being sprayed onto your carpet. Bissell provides continuous heated cleaning by raising the temperature of your hot tap water by up to 25 degrees. Other systems use exhaust air from the motor to achieve "heated cleaning."
Are the Bissell DirtLifter PowerBrushes safe for my carpeting? The Bissell Research and Development department tests products on a wide variety of the most common types of carpeting for durability and wear. All of our cleaning products are proven safe, gentle, and effective on cleaning carpets. Cleaning effectiveness is dependent upon multiple factors, including brush engagement. The DirtLifter PowerBrush system is a crucial element in our cleaning process and a key factor behind our statement of unbeatable cleaning. Bissell brushes rotate like those on your everyday vacuum cleaner. They are powerful enough to get the deep down dirt, yet gentle enough to use daily.
How is my carpet warranty affected? Until now, to maintain your Scotchgard protector 5-year limited stain warranty you were required to hire a professional cleaner. By using your Bissell ProHeat with Bissell formulas containing Scotchgard protector every 12 months, your carpet's warranty from 3M remains in effect. No other deep-cleaning system can do this for you. Refer to the Scotchgard protector warranty for details.

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Bissell ProHeat 2X Select Upright Deep Carpet Cleaner, 9400M Review

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(More customer reviews)I am a 52 year old widow with 4 grown children, and I've always had at least one dog; now with the kids gone I have 3 small dogs. This is the third carpet cleaner I've purchased over 15 years. The first was a Hoover, and though I thought it worked fine, advances over the years have made big improvements both in the machines' ability to clean, and their design.
My second machine was the old version of this machine, which was 5 years old, and still working, but one of the kids borrowed it, and when I stressed the importance of cleaning after use, she went nuts and disassembled the thing to clean it (totally unnesessary), and it came back not working well. Obvious user problem, not the machine's fault.
So, I ordered the 9400 Select, which arrived promptly from Amazon, quickly assembled it, and went to work in the bedroom. With 3 dogs, I clean the carpet every 3 months. My dogs are potty trained, but they are dogs, after all, and unlike me they can't remove dirty shoes when they enter the house. Amazing what 12 little feet can track in to a carpet! So, between my normal use, and the dogs, I am always looking for the best machine.
I am going to post some pictures of the things mentioned, if this site allows... By the way, the room I did first and will base these comments on is a 12x15 foot bedroom, with very light colored carpeting. Some reviewers expressed frustration with the fuzzballs that can get left behind. Yes, this machine does that. It is old carpet, dog fur, and dirt. It is confined, slightly damp, and picks up easily. In this room there were maybe 12 chunks of this stuff, which were picked up as I went along. Not slimy, didn't require toweling or gloves.
Next, one reviewer said the machine leaks dirty water spots all over. Again, the machine at the end of a pull does leave some water spots. As soon as you go over the pull again, they are sucked up, leaving no spots in the wake. When I am changing the dirty water tank and refilling the bladder, I always throw a towel under the machine for the few minutes I am away. This is a water/detergent based machine; of course some excess might drip out when it is stationary. All of my machines did this, so I don't even think of it as unusual.
As for not knowing when the bladder is empty and needs refilling, I did not hear the "pop" some reviewers did, but I didn't need to stop and check the level, either. I just paid attention when pulling the trigger for the cleaning mode, and if nothing was being sucked up when trigger is released and it is in suction mode, which one can easily see through the clear design, I know there is nothing going out, and it's time to throw out the old water and refill the bladder. In this room, I take an hour or so to clean it properly. People who want a 10 minute clean are going to get exactly that. It takes months, sometimes years for carpeting to get dirty, but some folks want it to be cleaned in 10 minutes. I just don't get that. The trick is that though this is a very easy machine to use, the key is in going SLOWLY, and allowing the machine to do what it was designed to do. Get the fibers wet/soapy; then let the brushes get down deep, suck up the slop the machine cleaned, then turn the dial to rinse only (I always do this, though many don't, because in my opinion detergent residue left behind becomes a magnet of sorts for dirt once the carpet is dry). In any case, to do the job right, this room took me about an hour. Time well spent, with excellent results. Cleanup is a breeze. Take the bladder/ takeup container, empty it, then pour water through the take up holder to get any remaining dirty water out. This takes all of about 1 minute.
If my trend of getting a new cleaner about every 5 years continues, and in that time I use the machine 20 times, this is a bargain.
I am thrilled with the results this machine gives, and highly recommend it. I guess the only other issue I could address is the storage, and I do understand that it is slightly bulkier than a traditioner vaccuum cleaner, and if one doesn't have a spare closet it could be a problem. In this house, it just rests under the basement staircase, ready and waiting to be called into action again.

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No more back and forth with the spray can and wimpy dry vacuum to get out tough carpet stains. ProHeat's hot, cleansing formula and extremely powerful suction work together to quickly remove tough carpet stains and embedded debris in a single pass. Ten rows of powerful brushes agitate ground-in dirt and bring it to the surface, while a wide floor nozzle with a 12-inch cleaning path extracts all traces for spotless results every time. Innovative edge-sweep brushes clean flush with walls without scratching.
The ProHeat 2X is equipped with ultra-smooth wheels and an extra-long, 30-foot power cord for optimal maneuverability. Perfect for cleaning carpet, upholstery, and stairs, the ProHeat features an innovative Tough Stain tool for cleaning up gummy messes and restoring carpet to factorylike newness. Other features include a heater switch, heat indicator light, carrying handle, easy-to-clean nozzle, and 2-in-1 tank as well as 12 amps of cleaning power. Your purchase includes the stain-removing tool, a bare-floor tool, a trial-size stain cleaner and fiber cleansing formula, and Scotchgard for keeping that carpet perfectly clean.
Bissell ProHeat models all feature a patented built-in heater that will heat the hot tap water you put in up to 25 degrees hotter to safely optimize cleaning effectiveness. The heater will never allow the temperature to exceed 190 degrees. The Heater switch on the front of the machine controls the heater so you have the option to turn off the heat if you are cleaning delicate wool or Oriental rugs.
The two DirtLifter PowerBrush rollers are designed to enhance cleaning performance. The bristle pattern safely lifts out the deep-down dirt while gently grooming carpet fibers. The floating suspension self-adjusts to all carpet heights and protects your carpet if you leave the power switch on. Once the product is in the Upright position, the brushes automatically stop spinning. The Detent Pedal will activate the brush when floor cleaning.
The Custom Clean feature automatically mixes hot tap water with the Bissell formula. Simply choose one of the our settings (Heavy Traffic, Normal Clean, Light Clean, or Rinse) and the ProHeat 2X will adjust the right amount of cleaning solution to mix with the heated water to fit your cleaning need.

FAQ
What is deep cleaning and why is it worthwhile? Deep cleaning is a carpet-cleaning process that loosens and removes most harmful dirt and ground-in grit, which may be deep down in your rugs and carpets. Not only does it protect the investment you have in your home, but parents of young children, pet owners, and allergy sufferers may find deep cleaning especially beneficial.
What features should I consider when I purchase a deep cleaner? It is important to choose a machine that is easy to use and fits your needs. Specific features to consider are heater, brushes, design, power rating, number of cleaning attachments, styling, weight, and warranty.
Why do I need a built-in heater on my deep cleaner? The Bissell ProHeat2X with a patented built-in heater heats the water and solution--just like the pros. The water and solution travel through the heater before being sprayed onto your carpet. Bissell provides continuous heated cleaning by raising the temperature of your hot tap water by up to 25 degrees. Other systems use exhaust air from the motor to achieve "heated cleaning."
Are the Bissell DirtLifter PowerBrushes safe for my carpeting? The Bissell Research and Development department tests products on a wide variety of the most common types of carpeting for durability and wear. All of our cleaning products are proven safe, gentle, and effective on cleaning carpets. Cleaning effectiveness is dependent upon multiple factors, including brush engagement. The DirtLifter PowerBrush system is a crucial element in our cleaning process and a key factor behind our statement of unbeatable cleaning. Bissell brushes rotate like those on your everyday vacuum cleaner. They are powerful enough to get the deep-down dirt, yet gentle enough to use daily.
How is my carpet warranty affected? Until now, to maintain your Scotchgard protector 5-year limited stain warranty you were required to hire a professional cleaner. By using your Bissell ProHeat with Bissell formulas containing Scotchgard protector every 12 months, your carpet's warranty from 3M remains in effect. No other deep-cleaning system can do this for you. Refer to the Scotchgard protector warranty for details.

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Royal Commercial Carpet Cleaner/Extractor RY7940 Review

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(More customer reviews)I recently bought this to replace a Bissell Pro Heat 2X. I think my Bissel might have been a lemon, but I was unhappy ehough with it that I changed brands. I really like my new Royal. Very smooth, gets the carpet dryer than the Bissell did. I like the options for turning the soap and/or brushes off. My Royal's first job was a soapless clean to remove the chemical dumped in my living room by my Bissell. Talked to a vacuum sales rep after I bought it, he also says this is a fabulous machine, low failure rate. Fairly easy to clean- I do wish it had a place to keep the caps so I can let the tanks dry in the closet. I liked all the extra hand tools (one a rotating brush) on the Bissell, but overall this is a far better machine.

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Bissell ProHeat 2X CleanShot Upright Deep Cleaner, Red Berends, 9500 Review

Average Reviews:

(More customer reviews)A review or two of this machine would have helped me a lot, so I'll leave one hoping it might help someone out there who's trying to decide which carpet cleaner to buy.
We moved into our house four months ago. The previous owner had the carpets cleaned for us, but they already looked awful. She was very tidy and clean--no children at home--and we just really aren't. The carpets on the main floor are a very light Berber, so you can probably imagine how they were starting to look with an eight-year-old constantly in and out. And we aren't shoe removers.
My only previous experience with a deep cleaner was a 5-year-old Bissell that served my mom faithfully until it finally stopped working when I tried to use it a few days ago. I am convinced the water shooter thingy only quit because it was left filthy by the last person who used it and is probably clogged up with some nasty glob of disgustion.
Anyway, I needed my carpets cleaned and I needed it done soon because my in-laws are due for a visit in just over a week. I didn't have time to wait for Amazon to ship me a carpet cleaner, and I didn't want to pay someone half what this cleaner would cost to do it for me.
After reading many reviews, I was wavering between the Bissell 9400, the 9500, and the Hoover SteamVac Agility. I probably would have gone with the Agility just for the sake of price and the separate dirty/clean water tanks, but none of the local stores had it, and like I said I needed it now. Finally I wandered into a Linens `n Things and saw the Bissell 9500. It was priced higher than Amazon, but with a 20% off coupon it actually came out a little lower, even after paying sales tax. So I took it home.
I had absolutely no problems with assembly. It took all of maybe 5-10 minutes and a Philips screwdriver.
My first impression was Wow! Bissell has sure made a lot of improvements since my mom's machine rolled off the line.
The water tank is much easier to clean and use. The piece of plastic on the top where the suction takes place on the old Bissell was difficult to clean because it was attached to the main assembly, but the new one has the suction part on top of the water tank, so you can easily run water through it to get the gunk out. I'm a believer that you have to clean these things after using them if you want them to last. I also like that the water tank is made with Microban so I don't have to worry about bacteria building up in a damp machine.
I also like that this has a separate tank for the cleaning solution. I believe that with the Hoover Agility you have to mix the solution with the water, which would make it difficult to switch between cleaning and rinsing with water only. Rinsing helps get the extra soap out so you don't feel like you're walking on chemicals. I appreciated being able to choose between `heavy traffic', `normal clean', `light clean', and `water rinse' with the turn of a dial.
The `Clean Shot' feature, which I didn't think would be a big deal, actually turned out to be quite useful. Often I would go over a spot, expecting it to disappear, only to find it was still there. So, I would just hit it with a wallop of pure cleaning solution, clean another section for a few seconds, then go back over the spot. It really seemed to help get the peskier ones out.
On the old Bissell, the nozzles and hose were constantly falling out when you weren't using them because there was no way to secure them properly. I can't imagine that happening with the 9500; everything is secured with very tough plastic and nothing fell off while I was cleaning.
The attachments worked very well, by the way. One of the reasons I wanted this machine was that I wanted to be able to clean stairs myself. The TurboBrush was great. There's a switch that you can adjust between `brush'--an actual revolving brush--and `suction.' All the tools I used seemed to suction very well, another improvement over the old Bissell. The wide stair tool is nice for larger fields and the narrow tool is good for places like stair edges, where a wider tool might lose suction. There are a few tools I didn't use (crevice tool, squeegee, medium brush tool) because I didn't need them, but I might need them for instance when I clean the carpets in my truck, or when I clean my hard floors.
The only feature I am undecided on is the `Dry Aire' in which hot air blows out the bottom, supposedly to speed drying time. I didn't notice quicker drying and it makes a warm job warmer. But who knows, maybe it really does help.
My carpet looks wonderful. I'm convinced that if I spent more time on it, especially pre-treating, it would look even more wonderful, but who has unlimited time these days, especially with an 8-month-old? It definitely looks as good as when we moved in, maybe a little better. Like I said, the previous owner was very clean, so there wasn't a ton of dirt built up other than what we've brought in during these last four months. Nevertheless, there were plenty of times during my cleaning of high-traffic areas that I would see a distinct line between clean and dirty after the very first pass.
Overall the Bissell 9500 was easy to use, a pleasure really. It's not too heavy for me and I'm quite small. All the plastic on it seems very thick and durable, and it's even kind of pretty--an amazing machine.
I'll update this review if I have any problems with it in the future.

Click Here to see more reviews about: Bissell ProHeat 2X CleanShot Upright Deep Cleaner, Red Berends, 9500

Using the power of heat, brushes, and cleaning formula, this upright home cleaning system removes deep-down dirt for a maximum clean. The unit's built-in heater heats hot tap water up to 25 degrees hotter for maximum results, plus it offers a no-heat option for cleaning delicate wool or oriental rugs. Choose between light clean, normal, heavy traffic, and rinse settings; the cleaner will adjust the right amount of cleaning solution to mix with the heated water. Its two DirtLifter PowerBrush rolls feature a bristle pattern that safely lifts out dirt while gently grooming carpet fibers. Tackle especially tough stains with the push of a button thanks to the CleanShot feature. It sprays a concentrated stream of cleaning solution, penetrating the stain and allowing for better cleaning focus. Simply spray and suction and the stain disappears. Even more, the unit's Dry Aire system spreads hot air across the carpet to help dry it.
Other details include floating suspension that self-adjusts to all carpet heights, a two-in-one water tank that keeps clean and dirty water separate, floor cleaning or above-floor cleaning with the turn of a knob, and deep-cleaning formulas with Scotchgard protector. Tools include a 3-inch tough-stain tool, a 4-inch upholstery tool, a spraying crevice tool, a 6-inch stair tool, a TurboBrush, and a mesh bag. Also included: a 16-ounce container of Fiber Cleansing Formula. Great for carpet, upholstery, stairs, and car interiors, the deep cleaner measures 19 by 13 by 44 inches and carries a one-year limited warranty.

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Bissell ProHeat 2X Select Pet Upright Deep Cleaner, 94003 Review

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(More customer reviews)Hi.
We bought this model at a local retail store last weekend. I had used a different model of the same brand previously (borrowed from in-laws). I have used it once, on my entire living room--a cream colored cheap wall-to-wall carpet laid down about 3 years ago by the previous owners. Probably artificial fibers. Just saying.
The carpet was getting spotty. We have a cat who has hairballs regularly and two four-year-olds. The cream colored carpet was showing spots around the kids computer, both couches, and the high-traffic areas at each doorway. We had some washable-marker marks here and there, and one sticky place. We live in the south so we had red clay marks, too.
I assembled the machine--had to get a long, thin screwdriver from the garage because the kind with the changeable tips is too fat for the holes in the upper handle. Assembly was easy, but I was left with an extra wand that had no home. Ours came with a small, medium, and large unpowered wand plus a powered wand and a crevice tool. At this point I was thinking that all the unpowered wands were kind of redundant.
I filled the machine with hot water and the 'fiber cleansing' solution my husband picked up because he didn't realize there were two bottles of solution inside the box. Not a big deal, we'll use it all, I'm sure. The soap tank was a bit leaky for just a second, so I let it drip til it stopped, then rinsed off the outside.
I grabbed the blue squirt bottle of 'tough stain precleaner' that came in the box and squirted each little gray, brown, or sticky spot. Didn't do anything else, just squirted. Gave the gray area near the doors a sort of 'misting' to get the job started.
I turned the dial on the Bissell to 'normal cleaning' and started near one door. Wet stroke forward, wet stroke backward, dry stroke forward, dry stroke backward. Had a little trouble with the suction at first, but I later determined this was probably because the machine had tipped while it was on. It makes a pop noise when it loses suction, and you pretty much have to shut the machine off and turn it back on to 'reset'. A few places in the carpet needed an extra going over with the wet/dry strokes to get the spots up.
After just a couple of strokes, the machine started spitting out little 'hairballs' that were gray--presumably cat hair and carpet fiber wads. I had read about these in the manual and so was not alarmed. I decided to let them go and after the carpet dried I'd get them with the dry vac.
About half-way through the room (13x18, roughly) it was time to dump the dirty water and refill. The water was like diluted hot chocolate in color, and had hairballs in it. Removing and replacing the tank is quite easy. Originally I was thinking I had to lay down the handle to get at the connections, but this is not true--the machine can be standing up and you can still get the water tank out. Not sure about the soap tank, though.
Note that while cleaning, you're dripping on the back stroke. So you start at one end of the room and work *backwards* to the other end, not forwards. Probably a no-brainer, but there you go. I tried using one of the unpowered wands for a spot under the kids desk, and it did OK but didn't really wow me. It was nice to have the trigger right there on the wand to be able to squirt soap at the spot, and the wand did fine at pulling the water back out. Didn't try the powered wand for it--I just went over it again with the big machine and the spot was completely gone. I'll try the powered wand another time.
Back in action, I finished up the room with no other highlights. I chose not to use the 'rinse' cycle on the machine at all, I guess I'm testing the anti-resoiling agent in the soap. :) I didn't really want to spend the time going over every inch of carpet twice.
When finished, I put down a couple of clean towels to walk on since we can't avoid using the room. The carpet itself was dried within a couple of hours--even the bit at the start where I was having trouble with suction.
Once dry, I have to say the carpet looks great. There might be one or two places where the spots wouldn't come out--but they have been cleaned at least 3 times now with three different machines and have persisted through all of them. Anyway, I do notice that the carpet nap is starting to look a little worn--it's cheap carpet. I haven't been back over it yet with the dry vac to get the hairballs up, that might change the appearance.
Husband said the smell of the soap was pretty much gone once the carpet dried, so it didn't leave a heavy stink of 'just washed the carpets' behind. The soap smell was itself reasonably pleasant and not overpowering even when wet.
So on to disassembly and cleaning. Emptying the dirty water was again no big deal. I rinsed out the tank afterward to get the hairballs out and keep it from getting stinky (why leave microban a big job, after all). I left the remaining soap in the soap tank for the next time. Since the shields over the nozzles and brushes are clear, you can see how scummy they get after just one use, so I grabbed my screwdriver again and popped off the clear shields (one screw for the front 'suck' piece, and two screws each for the side 'edge cleaner' areas) to rinse them out. The brushes themselves were exposed at that point and I could see the surfaces behind them were scummy but I didn't feel like removing the brushes so I just wiped with a rag to get the scum out of the places I could reach. At this point the vac is lying on its back in the kitchen, in the way. But one more wipe of the sole plate (where the dirty drips come from) and reapplying screws and shields and it all went back together easily. It took about another five mins or so to clean the machine after use. Then I grabbed a clean rag and the reassembled machine and moved it to its storage home. Since it's sitting on the carpet, I put the clean rag down first, then the machine on the rag to catch any drips I might have missed.
I am very pleased with how the machine performed. It made a dirty carpet look clean again, which is exactly what I wanted. It was relatively easy to use and clean (might tape a screwdriver to the machine just to have one handy) and it did a great job.
If I were going to improve the machine, I'd make those clear shields use a fastener other than a screw so they could pop off by hand. I'd maybe add one more fastener for that spare wand. I might include a plastic tray to sit the thing on when it's not in use. I might try to work on that suction pop noise thing to make it clearer that you need to stop and fix something before you squirt more soap down. I might also leave off all the marvelous stickers identifying special features. Not needed, and they get in the way of seeing what the machine is doing. And if I were really working hard to improve, I'd have a 'self propelled' motor to assist the user to move the machine at the proper speed (slow) and with the proper contact between machine and floor (to improve suction).
I hope the machine will last for the amount of time we intend to keep this carpet. Other reviews make me wonder if my satisfaction will last, since it seems other people have a lot of trouble with their machines, regardless of brand and model. I hope to update this review again later, after a few more uses.
-----edited Nov 30 2009
After using the machine several more times, I am still pleased. It's kept the carpet looking pretty good, and sometimes I'm able to get up spots using only the warm water without soap. That's nice. I haven't used up all the carpet soap that came with the machine (and that we bought by mistake). The cat was quite ill over the summer and kept throwing up all over the carpet, everywhere..and you really can't tell at all. Likewise the kids have repeatedly gone after the carpet with washable markers and crayons, and those marks are gone as well. Red clay marks gone. There are some shadowy gray areas at the main entrance/exit to the room that the shampooer doesn't seem to be able to help, I guess the carpet is just showing its age.
I have taped a gallon zip bag to the front of the machine, in which I have the manual and the screwdriver I mentioned earlier. Very handy. I've used the powered wand a few times now, and I like that much better than the unpowered ones. Agitation really helps get the gunk out.
I like using this machine better than my Spotlifter now, it does a better job. I do tend to 'save up' spots so I can run the machine for long enough to make it feel 'worthwhile', but it even gets up the old spots.
Anyway, I'm pleased with the machine, it does what I wanted it to do. After months, it doesn't stink (I still rinse it out after each use), and it hasn't made anything scummy while it sits waiting for the next use.

Click Here to see more reviews about: Bissell ProHeat 2X Select Pet Upright Deep Cleaner, 94003

For tough carpet stains, this upright deep cleaner uses a hot, cleansing formula and extremely powerful suction to quickly remove stains and embedded debris. Twelve rows of powerful brushes agitate ground-in dirt and bring it to the surface, while a wide floor nozzle with a 12-inch cleaning path extracts all traces for spotless results every time. Perfect for cleaning carpet, upholstery, and stairs, the 12 amp unit provides an array of accessories that include a 3-inch stain-removing tool, a 4-inch upholstery tool, a spraying crevice tool, a handheld TurboBrush, and a 6-inch pet-stain eraser tool. A 16-ounce bottle of Tough Stain and a 16-ounce bottle of Pet Formula are also included. The cleaner's built-in heater heats hot tap water up to 25 degrees hotter for optimal effectiveness, but will never allow the temperature to exceed 190 degrees. The heat can also be easily switched off when cleaning delicate wool or Oriental rugs.
In addition, the unit's Custom Clean function automatically mixes hot tap water with the right amount of Bissell formula--simply choose from light clean, normal, heavy traffic, or water rinse. Other features include a heat indicator light, a 1-gallon two-in-one tank that keeps dirty water separate from clean water, surround suction, and edge-sweeping brushes, as well as ultra-smooth wheels, an extra-long 30-foot power cord, a carrying handle, and an easy-to-remove nozzle for quick cleanup. Perfect for a household with pets, the upright deep cleaner measures 19 by 13 by 44 inches and carries a one-year limited warranty.

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